We will be closed on November 28th and 29th for Thanksgiving | Maplewood Auto Inc

Same Great Service at All Locations!

Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 5:00 PM

La Mesa Location

(619) 403-9426

7447 University Ave, La Mesa, CA 91942

Mon - Fri: 7:00 AM - 6:00 PM

Sat & Sun: Closed

Schedule an Appointment

El Cajon Location

(619) 404-5645

10813 Airport Dr., El Cajon, CA 92020

Mon - Fri: 7:00 AM - 6:00 PM

Sat & Sun: Closed

Schedule an Appointment

THANK YOU TO OUR LOYAL CUSTOMERS FOR MAKING

John's Automotive Care

YOUR FAVORITE AUTO MECHANIC ON

Nextdoor


5

Challenged them with my 1966 Chevy II and they did a great job like they've done in the past on my newer autos.

5

Justin was able to get my car in and out same day with no appointment. The service was outstanding and included a comprehensive report that helps me stay on a proper maintenance schedule. Many thanks to the great team at Johns Automotive!

5

Jason (JDS) was very helpful and efficient when checking in. He well understood my concerns and fully explained what had to be done to resolve the problems, using easily understandable terms. He called me when my vehicle was ready and again clarified what all had to be done. The checkout process was easy and appreciated.

5

Always Terrific service! All staff are awesome!

4

Your customer service is phenomenal.

5

This was my first experience using John to have my car looked at. Justin was great helping me throughout the process. Great customer service would highly recommend. I will be bringing my car here for now on

5

First, your staff are great. Dropped off my car, gave me an estimate, left my car, they called when it was repaired. Found a few other things to fix, but let me know a head of time. Not only was the price good, they even gave me a discount just for showing my Kaiser card. Great service, Great Customer Service employees. Thank you.

5

This is the most thorough diagnosis I have ever gotten from a mechanic. I liked their color scheme of critical issues with needs attention. Great customer support and very communicative throughput the whole process.

Thank you for the wonderful review, Schuyler! We are so happy to hear about the excellent experience you had and the quality service you received. We appreciate your feedback and look forward to helping you again anytime you need us!

- John's Automotive Care
5

Extremely professional, considerate, and friendly.

1

I brought my Jeep here for a simple oil change. Now that my Jeep is past it’s warranty, I figured, no need to take it to the dealer, let me try someplace new. Well, they decided to take out my cabin air filter (without asking me) to show me how dirty it was. This was behind the glove compartment. I told them that “yes, please change it” but they couldn’t find it in stock anywhere so they had to put it back. All the dust from the dirty filter spread throughout my car for two days because they didn’t put it back correctly and of course, they broke my glove compartment. My favorite part is that whoever was in my car “sneezed”. They sneezed all over the inside of my windshield, the mirror, the dashboard and gauges. It even got on the driver side window. Obviously, whomever sneezed wasn’t professional enough to clean it up. If they are not professional enough to clean their sneeze and not competent enough to put the cabin filter back in correctly without breaking my glove compartment, why would I give them anything more expensive to fix or service.

Michael, we are sorry to hear about your negative experience at our shop when you brought in your Jeep. We reached out to you as soon as we saw your review and hope you will return our phone call soon. During your visit we did install a new cabin air filter successfully, and it was the engine air filter that was a special ordered. As far as the broken glove box and dust, we would be more than happy to address these problems and present a solution! In reference to the "sneeze". We spray down each vehicle with sanitizer after the services are completed. We have recently changed this procedure to wiping down the interior with a sanitizing solution. We apologize for the inconvenience but greatly appreciate your feedback. Thank you!

- John's Automotive Care
John's Automotive Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call John's Automotive Care (619) 280-9315 if you have any issues in accessing any area of our website.