I have been taking my cars to John's since 2017. Every time I've been there, I felt confident that my vehicle was in good hands. Recently I took my 05 CR-V in for an inspection and I was extremely impressed by the customer service provided by Dave and Rick and also the quality of the work performed by Ulisess. If you want to take your car to a place where you will be treated like family, then don't bother looking any further. These guys are constantly busy and they have absolutely no motivation to rip you off when they already have so much business as it is. And for that reason, sometimes it might take a bit longer than you prefer to get your vehicle back... but I promise you it's worth it, because they're making sure to do a great job with every car that enters their shop. These guys will NEVER try to upsale you on anything. They will ONLY tell you something needs to get done if it truly needs to get done. And if it doesn't need to get done any time soon, they'll tell you that it's safe to wait. Their inspection reports are thorough and honest. I know I will continue to come to this shop for as long as I live in southern California.
Hey Brandon, really appreciate you sharing all of this. It’s great to hear that Dave, Rick, and Ulisess made the inspection on your CR-V smooth and clear, and that the honesty and care came through the way we hope it does. Thanks for sticking with us since 2017!
- John's Automotive Care