We will be closed on November 28th and 29th for Thanksgiving | Maplewood Auto Inc

Same Great Service at All Locations!

Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 5:00 PM

La Mesa Location

(619) 403-9426

7447 University Ave, La Mesa, CA 91942

Mon - Fri: 7:00 AM - 6:00 PM

Sat & Sun: Closed

Schedule an Appointment

El Cajon Location

(619) 404-5645

10813 Airport Dr., El Cajon, CA 92020

Mon - Fri: 7:00 AM - 6:00 PM

Sat & Sun: Closed

Schedule an Appointment

THANK YOU TO OUR LOYAL CUSTOMERS FOR MAKING

John's Automotive Care

YOUR FAVORITE AUTO MECHANIC ON

Nextdoor


5

John's Automotive technicians really take "service" seriously! They are friendly, informative and concerned about the customer's car repairs with customer satisfaction as the main goal.

5

Dawn and the mechanics team did a great job trouble-shooting a problem caused by repair work done at another shop. John's Auto also worked with me to keep all costs tolerable. Definitely taking our vehicles to John's Auto Care again!

5

John's always provides outstanding customer service!

Thank you for choosing John's Automotive Care in San Diego, Brad! We pride ourselves in providing unbeatable customer service. See you next time!

- John's Automotive Care
5

I started bringing my cars to John's several years ago based on published reviews. I have not been disappointed. They earn another 5-star review for my most recent visit. They R&R'd the brake fluid in my Mini Cooper for a very reasonable price. Dawn and Andrew took care of me courteously and efficiently. Dawn was able to take advantage of a momentarily idle technician who was waiting for parts on another job. She had him do my brake flush while he waited so my car was done considerably sooner than expected. After each visit to John's I'm reminded that I have no reason to go anywhere else.

4

LEFT AT THREE WITH SMOG CERT, TOLD TO WAIT HALF HOUR BEFORE CONTACTING DMV. CALLeD DMV AT 7:30pm but unable to make payment because of no smog. called dmv next morn and payment accepted. Otherwise ,service was excellent

5

Great group of folks working here. I got a sense of a good working atmosphere when I went in. I’m sure the technicians get a lot of work because business is booming there but the quality of service was exceptional. Andrew did a fantastic job with helping me decide on my repairs consulting with the technician when needed. Overall my experience here was great! I was treated fair and impartial. Service was conducted in a timely manner. Highly recommend this location and the other John’s Automotive centers.

Seth, thank you for choosing John's Automotive Care in San Diego! It was a pleasure working with you on your vehicle repairs. Our goal is to provide our customers with honest, reliable service. We appreciate your feedback and look forward to seeing you in the future!

- John's Automotive Care
5

Great service!

5

Cyndi, thank you for choosing John's Automotive Care in San Diego! We appreciate your 5-star review. Thank you for your feedback!

- John's Automotive Care
5

John's Automotive always has great workmanship, good pricing, and customer service that is above and beyond. They are a pleasure doing business with.

1

I scheduled an appointment for 11 am, and when I called I specifically asked how long it would take as I would have other errands on that day. I was told it would take roughly 45 minutes for an oil change & tire rotation. When I showed up for my 11am appointment I was told I could pick my car up some time between 3-4pm.. for an oil change/tire rotation! I was unaware I’d have to leave my car there all day, and I had no way to get home if I even had the time to do so. I would love to have top notch award winning service on my vehicle, however if I can’t trust front end customer service, & it takes a minimum 4 hours to perform an oil change & rotation, it’s just not practical to go here. I cancelled my appointment and disappointedly taking my business elsewhere.

Betty, Thank you for providing us feedback on your recent visit. We sincerely apologize for not being clear upfront with how long the service that you requested would take. When we do an engine oil service we also do a thorough inspection of the vehicle in order to insure that the vehicle is in good condition for you, coupled with a tire rotation this generally takes 2 to 3 hours to complete. We have a new customer service specialist who we are training to provide the top notch service that we give all of our customers and because of your feedback we have discovered a topic that we had missed sharing with him. We will never intentionally mislead someone on time frames as it is not good for anyone involved. Again we apologize for giving you the wrong information when you initially called in. If you have not had your vehicle serviced yet please give us a call and we would happily provide you with a free service to show you the great customer care that we give all our customers. If you live in the neighborhood we do have a shuttle to run you home or anywhere you like and then we will pick you back up once we have completed your service. We will include a full vehicle inspection report with pictures of anything that we find in need of attention.

- John's Automotive Care
John's Automotive Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call John's Automotive Care (619) 280-9315 if you have any issues in accessing any area of our website.