Excellent customer service.

The team was kind and kept me up to date with necessary information.

Very unhappy have to start looking elsewhere Someone erased the rest of my view be aware people what you can’t see what they doing with your car then you wonder why the bill is high So now you responding that I am not in your System that’s because I will never go back to you guys every time I took my car back you always found something wrong with it and I couldn’t believe that you left me going home without coolant after it was full and you wanted to charge me to put it back I went home and when I looked there wasn’t any inside of it what a joke and I been bring my car to you guys thank God I left the bills was so sky high and the problem you guys have you don’t let anyone see what you guys are doing with the car I just hope people are reading this so they can be aware in what you are charging every time they take it in

It is extremely rare to find a business that you truly believe cares about your problem. Every employee treats us with respect and interest in our problem. We have used John's for many years with different cars and wouldn't think of going anywhere else. My daughter lives in Los Angeles and still brings her car here for service. Arron goes above and beyond to help with any problem. Kudos to John's!!!!!!

Awesome - they are amazing - excellent service

Everything went well little hard getting into see somebody took almost 2 weeks wouldn't think that'd be good for business but I know you guys do good work so people will wait

The people at the front desk seemed nice. I went in for gasket repair, which was confirmed and quoted around $4300 for that… I was then recommended to come pick the car up as is, as the gentleman Dave at the front desk suggested that’s what he’d do. In other words, the shop did not seem to want to do the repair. Another disappointing experience was leaving with a completely stripped battery terminal in which Dave suggested came in that way, and recommended a completely new battery (luckily the battery has dual terminal posts and I knew I could easily repair it myself and ended up doing so…). The terminal was so stripped that the cable was hanging loosely from the battery. Dave suggested it wasn’t a big deal as the ground cable was only necessary for the stereo… In all, I came to this repair shop because of their great reviews online, but I unfortunately did not have a good experience with them. About $79 bucks for them to inspect and confirm what I suggested was the issue, tell me they weren’t going to work on the car unless I paid for basically a new motor’s worth of repair cost ($4300), and a negative battery cable loosely hanging from the battery terminal. Good luck to those hoping to get more than an oil change done.

Always can trust on you guys to get out vehicles fix when needed. Thank you!

I'm very pleased with the customer service and the work that has been done on my vehicle.

first time at John's, staff was very professional. Dawn was great. We will be back.