The people at the front desk seemed nice. I went in for gasket repair, which was confirmed and quoted around $4300 for that… I was then recommended to come pick the car up as is, as the gentleman Dave at the front desk suggested that’s what he’d do. In other words, the shop did not seem to want to do the repair. Another disappointing experience was leaving with a completely stripped battery terminal in which Dave suggested came in that way, and recommended a completely new battery (luckily the battery has dual terminal posts and I knew I could easily repair it myself and ended up doing so…). The terminal was so stripped that the cable was hanging loosely from the battery. Dave suggested it wasn’t a big deal as the ground cable was only necessary for the stereo… In all, I came to this repair shop because of their great reviews online, but I unfortunately did not have a good experience with them. About $79 bucks for them to inspect and confirm what I suggested was the issue, tell me they weren’t going to work on the car unless I paid for basically a new motor’s worth of repair cost ($4300), and a negative battery cable loosely hanging from the battery terminal. Good luck to those hoping to get more than an oil change done.

Always can trust on you guys to get out vehicles fix when needed. Thank you!

I'm very pleased with the customer service and the work that has been done on my vehicle.

first time at John's, staff was very professional. Dawn was great. We will be back.

Even though my car’s problem (AC) is beyond my means to pay for at this time, so I drove away in the summer heat without AC, the overall experience at John’s was delightful, professional, and I will definitely recommend you to my friends. Thank you Dave for your kindness and humor. Best to you all.

John's auto is friendly, helpful and fair. We have used them for years and they have always done a great job, going the extra mile with their service.

I appreciate the thorough inspection with photos. The work done (brakes and tires) appears to have been done well. My truck rides and stops like new.

I appreciated their communication and promptness in getting the work completed despite the extent of the repairs. Every person I was in contact with was pleasant and helpful.

Came to John's with an overheating issue that multiple shops and dealerships couldn't track down and fix. They listened to my tale of everything that had been tried, and humored my hunch that it might be an electrical issue in the main wiring harness. I gave them patience, they gave me persistence; the problem was found and resolved. And it didn't cost an arm and a leg. Dave, Rick, and everyone else at John's: thanks!