It's hard to find an auto care or mechanic shop that's honest, trustworthy, and offers fair prices. This place checks all three boxes and then some. I highly recommend! I decided to have work done on my car after reading so many positive reviews and I was not disappointed. They offer quotes and can schedule service over the phone, they are friendly and knowledgeable, and they take pictures and send you an online report after inspecting your car. Also, be sure to ask about their referral program because you and the person you refer receive gift certificates for future services. I've had oil changes done on 3 cars, a brake repair, and the brake fluid changed on 2 cars. I have had a great experience every time. What will make me continue to go back is that on my last service, I was accidently charged for 2 filters when only 1 was installed. I would have never caught this myself, but I received a call from John's Automotive the very same day with an explanation of the mistake and an apology. 2 days later I received a check in the mail for the $9 refund of the overcharge. After being ignored, dismissed, lied to, and taken advantage of by countless other businesses, this is something that truly stands out as honest and exceptional customer service. John's has earned my loyalty.
Thank you for your kind review, Peter! It's truly a pleasure to hear that you had a positive experience at our shop. We strive to provide honest, trustworthy, and fair services to our customers, and we are happy that we checked all the boxes for you. We are also glad that our referral program and online reports were helpful for you. We apologize for the overcharge and are grateful that we were able to rectify the mistake and earn your loyalty. Thank you for choosing John's Automotive Care for all your car maintenance and repair needs. We look forward to serving you again in the future!
- John's Automotive Care