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Owners Name, John’s Automotive Care Shop Owner
𝑱𝒐𝒉𝒏𝒔 𝑨𝒖𝒕𝒐𝒎𝒐𝒕𝒊𝒗𝒆 𝒅𝒊𝒅 𝒂𝒏 𝒆𝒙𝒄𝒆𝒍𝒍𝒆𝒏𝒕 𝒋𝒐𝒃 𝒐𝒇 𝒇𝒊𝒙𝒊𝒏𝒈 𝒎𝒚 𝒄𝒂𝒓. 𝑰 𝒘𝒊𝒍𝒍 𝒄𝒐𝒏𝒕𝒊𝒏𝒖𝒆 𝒕𝒐 𝒉𝒂𝒗𝒆 𝒕𝒉𝒆𝒎 𝒕𝒂𝒌𝒆 𝒄𝒂𝒓𝒆 𝒐𝒇 𝒎𝒚 𝒄𝒂𝒓 𝒇𝒐𝒓 𝒂𝒏𝒚 𝒓𝒆𝒑𝒂𝒊𝒓𝒔 𝒂𝒏𝒅 𝒈𝒆𝒏𝒆𝒓𝒂𝒍 𝒎𝒂𝒊𝒏𝒕𝒆𝒏𝒂𝒏𝒄𝒆. 𝑻𝒉𝒂𝒏𝒌 𝒀𝒐𝒖 𝒕𝒐 𝒕𝒉𝒆 𝒔𝒆𝒓𝒗𝒊𝒄𝒆 𝒎𝒂𝒏𝒂𝒈𝒆𝒓 𝑫𝒂𝒗𝒆 𝒇𝒐𝒓 𝒂𝒍𝒍 𝒚𝒐𝒖𝒓 𝒉𝒆𝒍𝒑.
Linda Brown, thank you for choosing John's Automotive Care for your vehicle repairs and general maintenance. We're pleased to hear about your excellent experience at our shop and will relay the kind words to Dave. We look forward to seeing you next time!
I was very satisfied and impressed with the service here the first time and I had to come back the second time to have them care for my car! Staff members are really friendly, shout out to Dawn and Arron! They would provide me with quotes before I decide whether to pursue any services and offers easy ways to pick up and drop off my vehicle before and after repair/maintenance. Love that they work with AAA as well. Very reasonable prices. Also, if you decide to stay there to wait, I think you can get free drinks and snacks too 👀 After services were then, they would provide a very comprehensive report of their repairs/checkups with photo evidence of what’s wrong with my car which I really appreciate so I know what to look out for or take care of. 10/10 recommend!
David Liao, thank you for choosing John's Automotive Care. We are glad to hear about your 5-star experience with Dawn and Arron, our goal is to provide our customers with an unbeatable experience every time and we're so pleased to hear we've delivered that. See you next time!
I recently had a disappointing experience at John's Automotive, where I took my car in for brake service. Unfortunately, I was shocked to find that the estimate I received was significantly higher than what I was quoted at the Toyota dealership next door for the same services. When I questioned the charges and asked for an explanation, the staff at were unable to justify the higher pricing and seemed uninterested in resolving the issue. It was clear to me that John's team was overcharging for their services, and I felt taken advantage of as a customer. In addition to the higher pricing, the customer service at was lackluster at best. The staff seemed disinterested in answering my questions and were not willing to work with me to find a reasonable solution to the problem. Overall, I would not recommend at all to anyone looking for honest and trustworthy service. Charging significantly more than a dealership for the same services is not ethical, and the lack of transparency and poor customer service only adds insult to injury. As a customer, I expect fair and reasonable pricing, as well as attentive and professional service, which I did not receive at John's Automotive. :-(((
I’ve been going here for a few years. They’re always professional, do great work, and at a good price.
Nicholas, thank you for the kind words and for trusting our team! We are honored to be your go-to shop for automotive repairs and maintenance. We look forward to working with you again.
They inspected my electric car for it's 15,000-mile maintenance. Cost was very reasonable. It's nice to have an option to take my electric car other than the dealer.
Nita, thank you for the kind words! While our auto mechanics service your vehicle, you can sit back and relax, knowing your car is in capable hands. We look forward to working with you again!
I didn’t have a chance to use their service because they didn’t think that they would be able to replace a battery on an electric vehicle. I very much appreciate their honesty.
Jenny, thank you for the kind words. Communication and honesty are essential to delivering a great service, and we're happy to hear that we could do so. If there's anything we can help you with, let us know!
Called in and they quoted me price for diagnostic. Walked in 5 minutes later and amazing customer service! They went above and beyond. Called me every step of the way. Fixed my issue and did a temporary fix on another problem of my car had. Did not charge me extra or over charge me. They listened to my rant about what was happening. They have a tow truck, shuttle and over all are just amazing. There is a piece that is currently being ordered for my car and I will be back for them to finish the temporary fix.
Betty, thank you for choosing John's Automotive Care! Delivering great service requires communication and honesty. We are happy to hear this was reflected during your visit. Our team looks forward to working with you again!
Very positive, will definitely go back.
Frank, thank you for the kind words and for trusting the John's Automotive Care team! We are proud to earn your trust and look forward to working with you again.
Adrian, thank you for putting your trust in the John's Automotive Care team. We truly are dedicated to our customers, no matter the service. The team is always happy to help you with your auto repair and maintenance service. Drive safely!
Will not be returning. Forced to tow here on the weekend after a theft attempt rendered the ignition unuseable. Worked with them briefly as part of an insured repair, where Geico guarantees aftermarket parts for the life of the vehicle. They refused to do the repair, as they wanted to use stock, which I understand, but quickly became unreasonable with overpriced quotes to the insurance adjuster and both came to gridlock, forcing a stall in repairs and having to tow the vehicle to Mission Village Auto Care. Honestly, happy with the ending though. Take a trip down the street to Mission Village. Better service, better prices, better work, and trustworthy.