Service was excellent!

I had the best mechanic up in North Hollywood before moving to Ocean Beach. He highly recommended John’s Automotive Care to me. Brought the car in for a AAA check of my 2009 Toyota Corolla. They gave me a list of things I should get repaired now and things that should be monitored. They gave me a reasonable estimate and I got everything repaired. Pretty straight forward experience…I was very pleased and am glad I have found a good mechanic down here. I will definitely return and I will tell my husband to bring his car here. Looking forward to a long relationship with this facility!

Johns has consistent, thorough, and professional associates who truly won’t upset you on things you don’t need. However, will educate you on what may need to be handled and what does need to be fixed soon as possible with no pressure to do it that day.

Had a great experience here. I appreciated how to report came with picture and videos of my car

Had a great experience here. I appreciated how the report came with picture and video of my car. The report was detailed and provided me with excellent information

Great place! The people working here are so kind! Previously at my dealership they were always pushing and pressuring me to complete all the services.. which I hated. Here, I was given all the information I needed to make an informed decision about my car and did not feel pressured to do the service now (which I will happily do here) later on in the year because of this customer service. As a woman going to an automotive spot I am personally intimidated by going to these kind of appointments. So it was nice to have someone explain everything and let me make a decision on what to do next with my car instead of being heckled @ volkswagen dealership… Thanks! Will be back here!

I’ve known and trusted John for over 20 years. He does what should be done. He is ethical. He deserves his success!

Rude customer service. Rick had no patience for discussion about transportation. Needed drop off 7 miles away and accused of playing games when I inquired whether they are flexible about their 6 mile drop off. Just took Uber instead. On top of that, inspection was much longer (4.5hrs) than eta given (1.5hrs) even with appointment

Rude customer service. Rick had no patience for discussion about transportation. Needed drop off 7 miles away and accused of playing games when I inquired whether they are flexible about their 6 mile drop off. Just took Uber instead. On top of that, inspection was much longer (4.5hrs) than eta given (1.5hrs) even with appointment and engine light turned on same day (wasn't on before)