female ripped-off again. Everything but the kitchen sink was added into my $85 estimate, including sincerity. The price was just so excessive. BUT, if you like very nice people, lots of employees & cars around to confirm their success, and you have your own supply of cash, go for it. I'm sure the price you pay will warranty the repairs for 3 years, at NO additional cost, because you've prepaid for ANY repair necessary in the next 5 years. 2nd opinion at the dealership will cost me 1/4 the price Brian gave me. CHECK THINGS OUT. IF YOU CAN AFFORD TO PAY ANY QUOTE YOU'RE GIVEN, YOU SHOULD NOT BOTHER PAYING ATTENTION TO MY COMMENTS. Good luck out there!

Elite '2020 Elite '2020 Being that the automobile repair business has a trust issue, it is very reassuring to have John's Automotive as a trustworthy source of advice and service. One of my fondest memories at John's was years ago when I had a Volkswagen Passat (piece of cr*p) which continually had issues. Seeing John at the front desk I mentioned my frustration with VW and asked for recommendations on a reliable vehicle. John laughed and said something like, "Oh, we love VWs because their breakdowns provide so much business. But if I was shopping for a reliable vehicle I'd probably get a Toyota". Within a week I traded in my Passat for a Prius and I've been happy ever since. Both my wife and I are happy customers at John's Automotive. Again, it's nice to have a shop you can trust!

This is the 2nd time I've used John's. I really think they are top notch at what they do. The staff is very friendly and helpful. This time my frustration was with the lack of communication I recieved about what was going on regarding the progress of my car. No one called me to update me on the progress of the work being done which is almost necessary. I however think they do great work and I will be taking my car back there. P.S. I think this is a very women friendly auto shop. Never once have I fet like they've tried to pressure me into having more work done that was necessary. They have a fair price and they make it easy to feel comfortable.

The associates at John's were super nice. I called the store a few hours before I went in for a smog and talked to a man named Chris answered and helped me out with all my questions. He said they usually don't do walk ins, but were nice enough to let me come in with out an appointment. I went in the same day and Chris was there to help me out with my transaction and getting my smog done. I only waited about 20 minutes, and that was because there was another car getting their smog done. The staff was nice and even offered me fruit, water, and candy. I look forward to coming here again instead of the smog place that's near my house.

I stopped in near their closing time on a Monday afternoon. They happily made time to repair a flat tire for me. The shop seemed really friendly and clean. Surprisingly, when the tire repair was finished they wouldn't accept any cash. That was a nice surprise, very cool auto repair shop!

Johns Automotive Care has done services on a couple of my vehicles. From oil changes, alignments, diagnosing oil leaks,trying to figure out "mystery" noises etc. John, Brian, Chris and Brenda's service is amazing, Very trustworthy and competitive. For example I kept talking to Brian about my 66 Lincoln and how much work it needed. I thought it had major issues because of all the oil that was leaking. Come to find out it was nothing but a power steering leak that they remedied in a couple days. Finding parts for this car is very difficult so the turn around was impressive. I received a call from Brian saying the car was ready. I asked him how much the bill was and i was like "WHAT, thats it?!" I was expecting hundreds and hundreds of dollars. Johns crew are thorough and professional. An automotive service jewel.

Bryan at John's Automotive is great- most importantly he is honest! I have brought my autos there for a number of years now. They have always done a great job and have even recommended that I HOLD OFF on work until later. With past auto service shops (especially dealerships-ugh!) I dreaded taking in my cars for an oil change because I knew they would try to scare me & try to sell me stuff I didn't need. This never happens at John's Automotive & the work has always been safe & great!

I cannot say enough about these guys. My "Uncle" (family friend) started working for this place awhile ago and if he gives the thumbs up....you know it is a good place. He is now retired but our whole family still goes to John's. I just had to take my car in for my 60k and turns out I was due for 3 other BIG ticket items. Fun. Brakes, tires, and rotors to top it all off. I knew it would be a costly job, but they did whatever they could to make it less painful. Go to these guys....and know they they will make your car safe, and not try to add on extra costs and things you dont need. It's a pain to drive from Eastlake to Mission Gorge, but I trust them completely. Now how many people do you know can say that about their car shop?? Comment from John E. of John's Automotive Care Business Owner 7/2/2019Joanna, thank you again for your patience while working with us to make this situation right for you! The safety of your vehicle and family mean a lot to us, so we greatly appreciate having your business with us. If there is anything else we can assist with, please don't hesitate to ask! Read more

5 stars aren't enough. This shop is the best; customer service/expertise - 10 stars. I'm not sure there are many women out there that trust their mechanic as much as I trust these guys. THE-BEST. Keep doin what you're doin! -Tarrah

I was referred to John's Automotive by a business friend. Having a car that is only 2.5 years old it shouldn't need much of anything but I drive a whole lot! I needed a place where I could trust the people to be honest and quick. Not only was the staff great to deal with but they were fast and my repair was economical too! I will definitely be sending anyone I know to them and I will also be returning anytime I need car repairs or maintenance.