Great customer service!

Very helpful!!!! They gave me a list of problems that went wrong with my car 5 days after I bought it and I took that little st to the dealership and they fixed everything!!

The customer service here is really great. They try to fit you in even if they are busy and twice when I've been in for simple fixes they didn't charge me a thing. They have a shuttle if you need it and have snacks and drinks if you are waiting. They will have my business as long as I am in San Diego. Comment from John E. of John's Automotive Care Business Owner 5/17/2017Thank you for the great review, Lauri, we greatly appreciate it! Read more

Always professional and easy to deal with. Also they will always ask you before they replace anything and let you know what needs fixing now and what can wait. I take my truck and my wife's Corolla here and have never been disappointed.

very good service. always very helpful

First time using John's Automotive. My car broke down on a Sunday night and AAA suggested we tow the vehicle to John's for servicing. I had to leave my keys and a note in the overnight drop box and was a bit nervous about leaving my car there at a place I'd never used before. Thankfully, John's called first thing in the morning and assured me they were on the job. Within a few hours they had diagnosed the problem and gave me an estimate. They called me later that day when the car was ready and were even able to save me a good amount of money off the original estimate. This seems like a very well run and trustworthy place to take your car for repairs. And everybody I spoke with was very nice and professional. I will certainly use John's Automotive again.

Just a bunch of nice guys... They are not out to F*** you. That's all I can say at the moment.

My first visit to John's Automotive Care proved to be an extremely comfortable experience. From the initial contact via a return phone call from my email request to walking in the door to meet Byron and some of the other staff...I cannot overstate the level of attention and customer service provided on behalf of my needs. The quaint lobby was comfortable and the TV tray table useful as I used it to put my stuff on while I waited and read a book. While reading I was pleasantly interrupted on occasion to witness the interaction of superb customer service with folks walking in and with the many phone calls coming in. I will be going back for recommended service on a couple of other issues within the week.

Since this facility was #1) an approved and featured service center by the AAA (Automobile Club of Southern California); and #2) based on the numerous 5-star ratings that I found on Yelp; and #3) recommended by friends as well, I thought I'd give them a try. The provided excellent service from start to finish. They did a thorough check-up and identified problematic issues. Based on their recommendations, I asked them to fix what needed to be done. This now gives me confidence and peace of mind for another 30,000 miles. Thank you for your service.

From the moment I walked in the crew at John's took great care of my car and me. The office was clean, well-appointed, and the folks at the desk were genuinely happy to help customers out. I left my car overnight for a problem with the AC vents, was driven home that afternoon and picked up the following morning when the job was done. Fantastic, helpful, attentive, funny bunch of guys! I also want to take the time to give you guys props on the very detailed email about the diagnostics on the vehicle - great job! I wish more shops would catch up with the level of service and capabilities at John's Automotive Care. For now, I know where I'll go back when I need something else fixed - right back to John's!