I called to schedule an overdue oil change a week ago, fully expecting them to suggest other maintenance work . After the assessment, they determined there are several areas to be addressed (not surprising to me) so Justin and I talked about the priority of what needed to be attended to first (that day), second and third to manage/spread out the cost. I was quoted a price for the oil change + new spark plugs (and other parts for it). Later, when the work was finished and I arrived to pick up my car, my final charge was $70.00 less than what was quoted earlier. Some of the parts that were supposed to be changed out were still in good shape so it was determined that they didn't need to be replaced, saving me some money. This experience is indicative to how it is every time I bring my car in; if the work requires less than what they quoted you, they're good about adjusting the cost for parts/labor not required (yes, in your favor). The quality of work on any service completed on my car meets or exceeds my expectations. I've been bringing my car to John's Automotive for all the maintenance and repair work on my car since I moved to S.D. in 2012. (I was referred to them by my fiance.) They are honest, competent, customer service driven and very professional...all the time. I highly recommend John's Automotive to anyone looking for top notch qualified mechanics/technicians to care for their car and an overall staff who are both personable and happy to explain all services (in layman's terms). Comment from John E. of John's Automotive Care Business Owner 7/5/2017Thank you for the outstanding feedback Irene, we truly appreciate it! We are so humbled to hear that you had a great experience with us, and we look forward to working with you for years to come! Read more

Quality of workmanship and customer service: exceptional!

Oil change, tire rotation, and a thrust alignment. Done! Friendly service advisors and great customer service.

Car need smog test. In and out in 15 minutes!!! Just like they promised. Excellent!!!

Best of the best! The always take care of you like you're family.

John's Automotive Care is awesome. Very honest and customer focused. Have had dealings with Bryan and others...always treated right. Thank you.

These are my car peeps. Single woman? Look no further. I have an 2001 Buick Park Avenue with over 198,000 miles and every time a new issue pops up they fix it. Any issue, one stop. Their lobby is packed with treats (freebies) and they always have a fresh flower arrangement on the counter. The entire crew is friendly not just to me but to one another. They give me a ride to anywhere if my car needs to stay and every time my car is ready to be picked up, they walk me to it! Comment from John E. of John's Automotive Care Business Owner 6/29/2017Thank you so much, Diane, we are very glad that we are able to make a trip to the auto shop more enjoyable! We truly appreciate your feedback and look forward to working with you again! Read more

Regarding my 2001 Buick Park Avenue with 198 plus thousand miles: They always fix what is broken, advise what's going to break in the future, (so I can plan ahead), make available transportation, snacks, coffee, tea and water (chilled or room temp!), they greet me cheerfully and interact cheerfully with one another. It's my go to place for car stuff and if I were a single woman, these would be my car peeps. Period. Thank you team for your great care. And oh, yeah.... one more thing, they walk me to my car when it's all ready to drive away, restored. :-) Five star? Yes.

Justin and crew did a great job taking care of my car. But more importantly, I felt comfortable that my car was in the right hands and the customer service was beyond any automotive place I've ever been to. From offering drop off and pick up services, to the coffee/snacks in waiting room, to the detailed pictures of the issues with my car, I am very satisfied with my experience and highly recommend John's. Justin was fantastic. Comment from John E. of John's Automotive Care Business Owner 6/27/2017We are so humbled to hear that you had such a great experience with us, thank you for the feedback! Read more

Although John's had no openings for the next couple of days when I called to book an appointment, they were able to accommodate me when I gambled and brought the car in the next day. Repairs completed 24 hrs later and the car is working well. I have used John's a number of times on 2 different cars and they are always friendly and helpful. Good work at a fair price.