First time using John's Automotive. My car broke down on a Sunday night and AAA suggested we tow the vehicle to John's for servicing. I had to leave my keys and a note in the overnight drop box and was a bit nervous about leaving my car there at a place I'd never used before. Thankfully, John's called first thing in the morning and assured me they were on the job. Within a few hours they had diagnosed the problem and gave me an estimate. They called me later that day when the car was ready and were even able to save me a good amount of money off the original estimate. This seems like a very well run and trustworthy place to take your car for repairs. And everybody I spoke with was very nice and professional. I will certainly use John's Automotive again.

Just a bunch of nice guys... They are not out to F*** you. That's all I can say at the moment.

My first visit to John's Automotive Care proved to be an extremely comfortable experience. From the initial contact via a return phone call from my email request to walking in the door to meet Byron and some of the other staff...I cannot overstate the level of attention and customer service provided on behalf of my needs. The quaint lobby was comfortable and the TV tray table useful as I used it to put my stuff on while I waited and read a book. While reading I was pleasantly interrupted on occasion to witness the interaction of superb customer service with folks walking in and with the many phone calls coming in. I will be going back for recommended service on a couple of other issues within the week.

Since this facility was #1) an approved and featured service center by the AAA (Automobile Club of Southern California); and #2) based on the numerous 5-star ratings that I found on Yelp; and #3) recommended by friends as well, I thought I'd give them a try. The provided excellent service from start to finish. They did a thorough check-up and identified problematic issues. Based on their recommendations, I asked them to fix what needed to be done. This now gives me confidence and peace of mind for another 30,000 miles. Thank you for your service.

From the moment I walked in the crew at John's took great care of my car and me. The office was clean, well-appointed, and the folks at the desk were genuinely happy to help customers out. I left my car overnight for a problem with the AC vents, was driven home that afternoon and picked up the following morning when the job was done. Fantastic, helpful, attentive, funny bunch of guys! I also want to take the time to give you guys props on the very detailed email about the diagnostics on the vehicle - great job! I wish more shops would catch up with the level of service and capabilities at John's Automotive Care. For now, I know where I'll go back when I need something else fixed - right back to John's!

Everything was done promptly. One of my plastic tire caps was missing when I picked up the car, but Dave has promised to replace it at no charge.

As always, the service and personal attention are top notch.

I went to John's Automotive about two weeks ago, and they made the entire process so easy! All of the employees were so welcoming, and they were able to help me on the same day (a Saturday). Dave made me feel very comfortable that my car was in good hands, and he was great at communicating everything that was happening. I do not know very much about cars, so he made sure to explain in both technical and "common" language, so that I knew what was wrong with my car and how they were going to fix it. When I went to pick up my car I worked with Justin, and he kindly went over every note in my account and discussed everything that was done to my car. He also suggested some ways that I could prevent my problem from happening again. Overall, I had a great experience there and would definitely go there again. Comment from John E. of John's Automotive Care Business Owner 5/8/2017We are so glad that you had a great experience with us, we always try to take the pain out of visiting an auto repair shop. Thank you for your great feedback, Anne, we truly value it! Read more

I'm a regular John's Automotive customer for nearly 10 years. I purchased my current car (a rental fleet sale car) based upon John's Automotive recommendation three years ago. What more to say?

I trust the owner John so much and the quality of his service has always been so impeccably, as long as I have known him, that I can only trust that he has only the best quality service mechanics working for him and "Lord" Byron, who is working on my car has been extremely helpful and honest with me. Thank you "Lord" Byron and John.