No stars. I took my Dodge truck in for repair and was promised i would have a new truck running and exceptional on the road after paying over $4,000.00 for them to work on it. This was parts and labor. After 2 weeks, a ticking sound was coming from the engine and they told me that I would have to pay an additional $5,000.00 for a new engine. The truck was not driveable and they did NOTHING to make the mistake right. I have never been so taken advantage of by anyone in my years working with a service department. It has been months since this happened and there has been no attempt to right the wrong. I hope they read this and they at least try to refund my money. I am very upset. The reason I took it to them in the first place is because my mother who is 84 years old takes her older car for oil changes. Because I lived in Iowa, I had no other recommendation. I took a big chance and it was a horrible experience for me and my elderly mom. Never have I been so upset after months, I am posting this because there has been no resolution from any of the service managers there. It is only fair to say that they owe me for the money I spent with them. Do they read these posts? That is going to be the telling factor on the honesty of the business. Will they make it right? ***Review update***I am happy to say that John's made every attempt to help us. They did care enough to get back to us, Due to a lack of communication, the owner had no knowledge that anything had gone wrong until our post. Although we cannot replace the truck, we can know that this company cared enough to make sure they gained our return business back.

I've had these folks work on my car twice in the last few months; They are the absolute most professional, HONEST, and helpful mechanic I have used in San Diego, bar none. Byron helped most recently and he is great and communicates at every step along the way. Do yourself a favor and give these folks a try. You won't regret it.

Justin worked very dilligently to make sure my car was in working order. He was very curtious and explained every step along the way. I recomend Justin at Johns Automotive Care.

Love John's Automotive, they have been the most professional and kind mechanics I've ever had. Always willing to help, courteous, and great to be around; as long as I live in San Diego I'll bring my car to them!

Bestest service

Terrific experience! Great customer service and professional car care. Awesome detailed inspection that clearly highlights areas in need, including pictures.

John's Automotive has always been reliable and honest with their work. Also, Justin provides great customer service and is always able to answer any questions I have about my car.

Went here for my old beat up Jeep. Super friendly and helpfull. Made me aware of a few problems that i needed to look out for. Asked a mechanic buddy of mine later and he said they were on the leval. Ask for Dave.