I called to schedule an overdue oil change a week ago, fully expecting them to suggest other maintenance work . After the assessment, they determined there are several areas to be addressed (not surprising to me) so Justin and I talked about the priority of what needed to be attended to first (that day), second and third to manage/spread out the cost. I was quoted a price for the oil change + new spark plugs (and other parts for it). Later, when the work was finished and I arrived to pick up my car, my final charge was $70.00 less than what was quoted earlier. Some of the parts that were supposed to be changed out were still in good shape so it was determined that they didn't need to be replaced, saving me some money. This experience is indicative to how it is every time I bring my car in; if the work requires less than what they quoted you, they're good about adjusting the cost for parts/labor not required (yes, in your favor). The quality of work on any service completed on my car meets or exceeds my expectations. I've been bringing my car to John's Automotive for all the maintenance and repair work on my car since I moved to S.D. in 2012. (I was referred to them by my fiance.) They are honest, competent, customer service driven and very professional...all the time. I highly recommend John's Automotive to anyone looking for top notch qualified mechanics/technicians to care for their car and an overall staff who are both personable and happy to explain all services (in layman's terms). Comment from John E. of John's Automotive Care Business Owner 7/5/2017Thank you for the outstanding feedback Irene, we truly appreciate it! We are so humbled to hear that you had a great experience with us, and we look forward to working with you for years to come! Read more