I just got my car smogged and this place had the absolute best customer service I have ever encountered, everyone was super friendly, they offered me snacks and coffee or soda or water plus a free freaking calendar and honored a $10 off coupon for my smog recertification. Best customer service ever! Comment from John E. of John's Automotive Care Business Owner 1/11/2019Thank you for the awesome feedback, Heather! We're so glad to have you as a customer with us and are happy to hear of your awesome visit. Let us know if there's anything we can help with next time! Read more

I received one of those flyers in the mail from my dealership that I was due for a 90k mile check up and since I hadn't gotten anything on my car checked out since the last oil change, I thought I better get looked at. I decided to take it to John's and Justin was more than helpful. We went over some of the work that I had gotten done recently as well as how long I've had my car and if I knew if any belts or spark plugs had been changed. I said I didn't know and he assured me that they would check everything out and only replace what needed to be done. This was incredibly helpful and probably saved me over $100 by not taking it to the dealer. I really appreciated Justin's up front honesty with what was going on and taking care of the immediate needs on my car. I will definitely be bringing it back here when the next issue comes up with my car! Comment from John E. of John's Automotive Care Business Owner 1/3/2019Sarah, thank you so much for sharing your feedback with us! Our customers mean a lot to us which is why we always make sure repairs are done right the first time. We're glad to hear about your experience at our shop and we welcome you back anytime! Read more

My first visit here was great! Everyone was so helpful, friendly and thorough. I only needed an oil change and for them to check my brakes but their thorough email documenting everything they found was great. I ended up having to have quite a bit of work done on my car but that's ok. I'm glad they found the issues that I didn't know were going on. I will continue to take my car here anytime I need something done. Comment from John E. of John's Automotive Care Business Owner 1/2/2019Melanie, thank you for taking the time to share your feedback with us! We're glad we could not only help with your oil change but find the other issues that needed to be repaired as well. We appreciate your business and please let us know how we can be of assistance next time! Read more

Finding the right place to take your car for repairs and maintenance can be a stressful experience. I cannot tell you how glad I am to have found John's Auto Care. I have been taking my car here for the last 2 years, and I am blown away by their service at every visit. Today, I had to make a few repairs to my Toyota Camry. It's a holiday weekend and I was worried that I wasn't going to be able to make it out of town to visit my family for Christmas. Randy and the team members at John's stayed late on a Friday night to make sure I could have my vehicle ready for this weekend. Not only that, but they made me feel like I was part of the family and made this one of the best customer experiences of my life. I cannot say enough about how great this place is. Comment from John E. of John's Automotive Care Business Owner 1/2/2019Christopher, thank you so much for taking the time to share your experience with us! It's always great to hear our customer's feedback and we appreciate having your business with us. We are always happy to help our customers and make sure their automotive needs are taken care of. We look forward to seeing you next time! Read more

These guys are awesome. Went in to get my BMW diagnosed, they were able to pinpoint the exact problem and provided recommendations for the repairs. Justin and Bill helped me throughout the entire process and they are both very kind. Thank you again ! Comment from John E. of John's Automotive Care Business Owner 12/17/2018Brittany, thank you for taking the time to share your experience with us! We're so glad we could help, and we appreciate having you as a customer with us. If there's anything else we can help with next time, please let us know! Read more

If there's something strange with your 'Car' Who you gonna call? Justin! My Chevy had been stalling and I was so uncomfortable to drive it so I simply wanted an opinion and guidance in the next step to take. So I brought it to Justin Snyder with John's Automotive Care in Mission Valley (a little out of my way because I don't trust many car people), and I am absolutely satisfied with his help and the team there. Mechanics were able to point out a few things my last mechanic goobered up, discover what was still under warranty, as well as suggest any maintenance precautions. He was knowledgeable, honest and in support of my safety, not my wallet like most. I appreciate it a ton and would bring my car back without any hesitation. Comment from John E. of John's Automotive Care Business Owner 12/14/2018Vanessa, thank you so much for taking the time to share your visit with us! It means a lot to us when we hear of our customer's great experience at our shop and of the quality customer service provided by our employees. We appreciate having you as a customer with us and look forward to working with you again in the future! Read more

I was trying to buy a used car in the area, and called around to find a mechanic who could check it. John's had no space at the time, but one of the mechanics, Brian, took 30 mins to give the car a walk-around for free. He spotted some alarming stuff and saved me from buying a potential lemon! Thanks John's! Comment from John E. of John's Automotive Care Business Owner 11/28/2018Caroline, thank you so much for sharing your feedback with us! We're happy you brought the vehicle to us so we could inspect it for you before purchasing. We always want to make sure our customers are taken care of, which also means making sure the vehicle will take care of you, too! Good luck in the car search and let us know if there's anything else we can help with next time! Read more

Dave and Tony were amazing. So hopeful when it came to my car when I needed them after my car broke down! I would defiantly go back ! Thanks guys for everything ! :)

I have gone to John's a couple times in the past to get my previous vechicle worked on, so when my current car broke down I didn't hesitate to call them. The gentleman I had spoke with had asked me details about my car and it's issues, and let me know it sounded like a transmission problem. He let me know that my type of vehicle was having a bunch of extended warranties and advised calling the dealership to inquire. And what you know, it was the transmission and it was in fact under warranty!! So informative, and I could not be more appreciative of your integrity. :) Justin and the team are so helpful and very informative! They do inspections and provide pictures so that you're not clueless when they reference a part you may not recognize initially. Also, offer discounts! Awesome shop Read more

Everyone at John's Automotive is incredibly friendly, professional, and helpful. I just switched to this shop after going to my previous mechanic for over 20 years. I love John''s Automotive and plan to stick with them for a long time!