I have yet to experience automotive care with truly caring customer support and transparency in their process. They send a diagnostic report with the issues they find in your car, pictures to match the report, and every detail they can possibly find. They aren't pushy with repairs and they truly care about the customer and getting you back onto the road as quickly as possible. Michael White was one of the representatives that assisted me with my car and I cannot recommend him enough. His caring, honesty, and attention to detail will keep me coming back as a long term customer. Comment from John E. of John's Automotive Care Business Owner 2/14/2019Bruce, we can't thank you enough for sharing this wonderful feedback! We're so glad to hear of your great experience with us. We know how important and stressful automotive repairs can be, which is why we strive to always provide the highest quality of service possible. We look forward to working with you again and are happy to have you as a customer with us! Read more