Let me describe Bill in customer service in one word: Outstanding! He is professional, prompt, positive & was able to get me the maximum in discounts. I've been going to John's Automotive for about 5 years now & would never consider going anywhere else. I have the most confidence in all the mechanics & have never been talked into unnecessary services. I highly recommend John's Automotive to anyone who needs car repairs. Comment from John E. of John's Automotive Care Business Owner 5/24/2019Margaret, it is our absolute pleasure to provide you with outstanding quality service! Thank you so much for being a customer with us for the past 5 years, and for recommending us to anyone who needs automotive repairs. We appreciate your trust and confidence in our mechanics and we look forward to working with you again in the future! Read more

Scheduled to haul a trailer 1500 miles when truck transmission started acting up. The gang diagnosed and replaced in short order to get me on the road. No issues, excellent service. I’ll be back.

John’s Automotive took great care of my car and treated me with respect and honesty...not something you always find with auto repair.

Very professional. Able to find the problems that I explained to them. The last shop I went to the week prior with the same concerns never mentioned anything wrong that they could find.

Very responsive staff.

Great service and care for my car!!

Great customer service, quick turn-around, fair pricing. Two thumbs up.

The guys at John's were very helpful and patient as we discussed services I needed for my Truck. When I brought it in, they were quick to check me in while I enjoyed their tasty free coffee and they even offered me a ride home. I was especially impressed with the complete inspection report they emailed me that day, that included photos of any items they thought needed attention and with internet links to the functions of those mechanical items. Very Cool! They completed the work that day, and I'm very satisfied with their work, the price and my experience with all the folks at John's.

I was a referral and I thought it was going to be one of those visits where they say I need brakes, alignment, windshield wipers and the routers needed to be replaced. NOPE! I was wrong. Didn’t even need brakes... they suggested a cleaning and adjustment of the back brakes. I was a happy camper! Great customer service from everyone who spoke to me and they even have a shuttle, snacks, basic drinks and candy! The bathroom was even clean!!! Found me a new shop! Thank you John’s!

I primarily worked with Randy in customer service. He took the time to answer my questions and to explain what needed to be fixed on my Rav4. Great guy! My car was repaired in one day. Runs wonderful. Very personable and professional business. In the past I would only go to Toyota dealership BUT NOT anymore. Very happy experience. Thank you.