Same Great Service at All Locations!

Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 5:00 PM

La Mesa Location

(619) 403-9426

7447 University Ave, La Mesa, CA 91942

Mon - Fri: 7:00 AM - 6:00 PM

Sat & Sun: Closed

Schedule an Appointment

El Cajon Location

(619) 404-5645

10813 Airport Dr., El Cajon, CA 92020

Mon - Fri: 7:00 AM - 6:00 PM

Sat & Sun: Closed

Schedule an Appointment

THANK YOU TO OUR LOYAL CUSTOMERS FOR MAKING

John's Automotive Care

YOUR FAVORITE AUTO MECHANIC ON

Nextdoor


5

Thanks for the positive rating, Fran! We look forward to working with you again next time!

- John's Automotive Care
5

Thank you for the five-star rating, Nicole! We really appreciate it!

- John's Automotive Care
5

My experience here was overall excellent. The staff are very kind. Big shout out to Billy who was my advocate. I brought my truck in to get checked out, truck was unsafe to drive. Because it was an holiday weekend, I wasn't going to be able to get my truck return to me by Tuesday. They made it possible for me to get a rental car and applied the total cost of my rental to my balance on top of my military discount. They also, give complementary car wash certificates. They're very knowledgeable and will try to teach you their language. Lol. My son was able to get a frisbee, from the basket of toys they provide for children. I would definitely be returning to them for further repairs. It's the little things that count, that makes it big

Siera, thank you so much for sharing this awesome feedback with us! We're so glad to hear of the experience you had with us, it means a lot to know that the quality parts and service we provide our customers is appreciated. We look forward to working with you again in the future if there's anything you need!

- John's Automotive Care
4

Thank you for the positive rating!!

- John's Automotive Care
4

Service and price were average. Literally an hour after I paid picked up my car, I opened mail and there was a coupon from John's Auto Care for $25 off any service. I called Justin to see about applying the coupon and getting a credit. He was cold and told me there was no way it could be applied, the work is done. I have been in business for a long time and this is bad business. He.stated that I could use it on my next visit. There will be no next visit by me to John's. Update: Brian, The General manager called me to apologize and stated that this should not have happened and assured me that this is not how the company normally conducts business. He offered me a choice of the $25 credit or a Free oil change. I took the oil change and am willing to work with them again. The situation was handled satisfactorily and professionally.

Stephen, thank you for taking our call and allowing us to make the situation right. Our customers mean a lot to us and we value your patience and feedback during this process. We look forward to seeing you for your next Oil Change!

- John's Automotive Care
5

As always, from the minute you make your appointment to the time you drop off your car and discuss your auto needs with the courteous experts preparing your work order, to the time you pick up your auto, it's an extremely professional and quality experience. Once under the hood should other fixes be found or proactive measures be determined to keep your auto running smoothly, I feel they have my back, no pressure just working through what's doable, needed, or could be postponed to another visit or future reassessment. Instead of sitting around waiting for my car they were so generous to drop me off at the mall to get some shopping and walking in and then just as kindly picked me up. I was pleasantly surprised when they gave me a coupon for a free car wash down the street from their location. Great car wash, totally, as professional and thorough as John's Automotive. Thanks to the team it was another great experience, affordable, efficient and courteous!!!

Priscilla, thank you so, so much for this kind feedback! It's our pleasure to make sure our customers have a great, affordable, and efficient experience with us every time. We're glad we could take care of your automotive needs, and we look forward to working with you again!

- John's Automotive Care
4

Gabino, thank you for the positive rating! We're happy to have your business with us!

- John's Automotive Care
5

We appreciate the five-star rating! Thank you!!

- John's Automotive Care
5

Thank you for the positive rating, Dominic! We really appreciate it!

- John's Automotive Care
5

I expected great service because they are so highly rated. I was not disappointed, they took care of my daughters Lexus for it's 70,000 mile service, they were extremely reasonable and professional. They offer the best customer service I've ever experienced.

Thank you for the fantastic review Jeff! We strive to offer the best customer service and are very happy hear that you believe so as well. The team is looking forward to working with you again!

- John's Automotive Care
John's Automotive Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call John's Automotive Care (619) 280-9315 if you have any issues in accessing any area of our website.