Great job !

I am not from San Diego and I ran into what I knew was a serious engine issue while driving my car. I took my car to a small mechanic shop, because I like to support small businesses. However, the mechanic assumed I could not diagnose the basics of cars and basically gave me the "run around" about what I knew what was wrong with the car. After name dropping expensive engine repairs and parts, the other mechanic (NOT John's) told me it would cost me 1100 dollars for him to open my engine and tell me what was exactly wrong with my car. So, I paid the other mechanic (Not John's) to diagnose my engine, and he didn't tell me what was wrong with it! Knowing that this was of course sketchy and the other mechanic was trying to milk cash out of me, I took my car to John's Automotive for a second opinion. They were extremely nice and professional throughout my whole experience. They even gave me a ride home; unlike the other mechanic. Mike was the guy looking over my car. After a 40 minute glance at my car, without dismantling my engine, Mike not only informed me of what was seriously wrong with my engine; he informed of the best method of fixing my car. Which was more BAD news, sadly. What was great about this shop was I asked Mike if he could simply fix the broken part, and he STRAIGHT UP told me that he would not recommend it, because it was a high possibility that there could be more damage and he would have to charge to fix it. Basically, he did not want to add charges to fixing my part. Honesty is big in this profession, and these mechanics told me exactly what was wrong with my car, without trying to gouge me and place me in a cash hole or force me to continue paying them for repairs. I will be coming back to John's Automotive Care for car repairs in the future. Comment from John E. of John's Automotive Care Business Owner 10/14/2019Justin, we're sorry to hear of your experience with the first mechanic you went to, but we're so glad you stopped in to see us for a second opinion! Honesty is extremely important when it comes to diagnosing a vehicle and is something our team strives to do every day. We know how important and costly vehicles can be, so we will always but our customers best interest first. We're happy to hear that you'll be stopping again in the future and we look forward to working with you again! Thanks, Justin! Read more

Good service as always.

These guys are terrific! Smart, well-trained, conscientious, professional, and honest, plus great customer service. And I'm usually pretty cynical about auto repair shops! Don't hesitate to take your car to John's Automotive.

Great overall experience. Justin was very attentive and honest throughout the time my car was being worked on. Highly recommend.

Johns Automotive care is the most caring,honest,knowledgeable auto repair I have ever been to!! All my cars (3) love going in for checkup and repairs for their tender loving care!! Thanks gentlemen your the best!! 👍👍❤👍👍

Always professional and appropriately friendly. Great waiting area, unfortunately the wait is rarely very long.

Great service!

Wonderful service, willing to squeeze you in for an emergency, and they will actually answer the phone when you call! Friendly staff, they were super helpful and prompt. They'll give you all the information and options, and let you make your own decisions about what you want to do. They have comfortable chairs in the waiting room, fruit, snacks, coffee, and a chest of toys that kids with you can pick from to entertain them while you wait. Very clean. And they give customers rides home so you don't have to Uber. Would totally recommend and will be my go to spot from now on . Comment from John E. of John's Automotive Care Business Owner 10/9/2019Emily, thank you for this wonderful feedback! We're so glad you stopped in so we could assist with your vehicle! We know that emergencies come up which is why we make it a priority to get all of our customers in and treat them like family. We're glad to hear that you enjoyed our accommodating waiting room and we look forward to working with you again next time! Read more

My mom's Aveo had just been repaired with an expensive repair at John's. When she got the car home, the check engine light came on. I was thankful that when we brought the car back, they took it immediately and figured out the issue without any trouble(it was not an issue with the repair). We got the car back with no charge and I was thankful to not have to hassle about bringing the car back in after such an expensive repair. They stand by their work.