Wonderful service and very thorough.

Thank you! I have been searching for a quality auto shop since moving to San Diego a few years ago, and little did I know there was one in my backyard! I have had bad luck with auto service in San Diego so far, from the dealership giving me the runaround and not solving a problem to shops causing more damage or leaving me without a car for long periods of time. I was so thrilled to have my car's issues identified and resolved within a day, and each team member was so genuinely friendly along the way. Clear communication, COVID safety measures in place, and the staff went the extra mile to really feel like a valued customer. I will be back! Thank you so much to Jack, Justin, and all the staff at John's!

Clear communication supporting great customer service

Especially appreciate the detailed pictures and review of the inspection

Excellent service and fair price, l recommend highly

FIVE STARS ALL THE WAY! I'm new to this area of town and please to say I have found my new auto care specialists! HIGHLY RECOMMEND!

My kid crashed her first car. She’s okay, everyone’s okay. I’m just a single mom and a veteran so I had to take very small breathes because it knew this was gonna be a lot. I let him know my situation and I told him to just take forever to fix the car so I can save up the money and They are being great!

I appreciate that the guys take time to put the problem or repair needed into words that I understand. I have a choice as to how I need to deal with the situation and they know it. They keep a good working relationship when they help me make the right decision and not go in the hole paying for unnecessary repairs or outrageous overcharges.

Justin has been an absolute professional in making sure my 2013 Chevy Cruze runs smoothly. Thank you, John's Automotive, for being a business I can absolutely trust and rely on for absolute customer satisfaction!