I appreciated Jack's communicating with me as we worked through solving my car's battery issues.

Dawn Brinegar, my service advisor, was professional, informative and kept me aware of the work needed to be completed on my vehicle, from the estimate to the completed service. Before turning it over to me, she removed all protective covering and sanitized the interior of the vehicle, which was, in my opinion, above and beyond, even with the COVID situation we are in. Tony Shelton, my technician, was thorough and completed the work in a timely manner.

Ben and his team were awesome. Professional, friendly and fast! Thank you so much!

When I called on the 20 Jan I got Dawn, she was very pleasant and cordial and made me want to follow through and go into your business. When I arrived Jan 21 I was greeted by Benjamin he also was pleasant professional and made me comfortable concerning your sanitizing procedures for Covid. Both employees are stars and ones I would want representing the face of my business.

Great service! Professional and knowledgeable. Can’t recommend them highly enough!

I was extremely impressed at the thoroughness they gave in servicing my vehicle and the detailed report they sent me prior to picking up my vehicle. Professional, courteous and friendly staff. The extra care they take due to the COVID pandemic was also quite extensive and very appreciated. I am pleased to find a reputable company that I can bring my vehicle in for service and will be happy to refer others.

Very professional staff! They do great work! They are very careful to ensure a safe, Covid free, environment! I appreciate them and their service so very much! Would highly recommend them to anyone!

Wonderful service and very thorough.

Thank you! I have been searching for a quality auto shop since moving to San Diego a few years ago, and little did I know there was one in my backyard! I have had bad luck with auto service in San Diego so far, from the dealership giving me the runaround and not solving a problem to shops causing more damage or leaving me without a car for long periods of time. I was so thrilled to have my car's issues identified and resolved within a day, and each team member was so genuinely friendly along the way. Clear communication, COVID safety measures in place, and the staff went the extra mile to really feel like a valued customer. I will be back! Thank you so much to Jack, Justin, and all the staff at John's!

Clear communication supporting great customer service