Had some hiccups with invoicing but Andrew is new and worked out the details and we were all set

GREAT place! I was a first-time customer. I needed a STARS smog check...I was "in 'n' out" in less than an hour! Staff were courteous, knowledgeable, and friendly. I would DEFINITELY recommend them, and I will certainly visit them again.

I've been coming to John's for years, and every time I'm impressed by their professionalism, service, and patience. Justin in particular has had my back with a particularly difficult case. These guys go the extra mile, and they absolutely deserve your business!

Went to John's automotive as they were recommended by AAA as a place to get a 38 point inspection on my car. I wanted the inspection and a routine oil change on a car that has been babied and well taken care of. When I came back, they had an insane list of recommendations totaling $1500. I knew something didn't add up because they claimed that I needed a throttle body cleaning even though I had one done last year and barely drove the car the past year due to COVID closures. I told them I would get a second opinion, and that I just did not feel like spending $1500 that day. I'm glad that I did, because when I took it to another mechanic, they pointed out several things that John's recommended I do that were completely unnecessary. John's claimed that my transmission fluid was dirty and that I needed an expensive transmission service. The fluid was brand new and BRIGHT pink. They claimed I needed new lightbulbs for my rear license plate--both lights were working just fine. They claimed I needed new air filter and cabin air filter-- both filters were practically brand new. STAY AWAY from this company at all costs. I will be filing another complaint with Triple A to request that they remove these crooks from their triple A approved list, as they are clearly out to steal from customers that they think don't know any better. They are CROOKS. I'm glad I followed my instinct and took my car out of there quickly!

Wonderful service and follow up!

I was disappointed that a simple brake inspection took 4 hours even with an appointment. Later when I was told my car was ready but it was not actually reassembled when I came to pick it up. Lastly, when I got home my license plate lightbulb cover was missing.

I stopped by John's to schedule my 100,000 mile service. I was delighted that they were able to complete it at that time. I recommend their services to anyone with a vehicle.

I am so happy with the service I got at John's automotive! My car wouldn't start and I called John's Automotive. They told me that it was fine to get the car towed to the shop and they would get back with me after they did soeme trouble shooting. They figured out the problem and got it done! What was a very nice bonus was that I had to pick up the car after hours. No problem, they made arrangements for me to pick it up after they had closed. Nic customer service! I highly recommendn using John's Automotive!

The rear view mirror on the right side of my Subaru had been hit by a careless truck driver who passed me on my right while I was waiting for a red light to change. The glass was smashed. I had been looking for an independent auto shop, and I found John's from the website. I called John's on Riverdale St., and Ben said he would look at it. When I came in, Ben looked at it immediately, told me that he thought we would not have to replace the whole mirror, but possibly only the glass. That was good news for me. Ben ordered the glass, and also the whole mirror, just in case we found that we needed more than just the glass. Ben called me when the parts came in. I brought in the car, he replaced the glass. I am grateful for this service, and I am extremely happy to have found an auto shop that did not make an expensive deal out of a small problem. I also appreciated your doing your best to protect your customers from the Covid-19 coronavirus. Thank you.