Excellent service as always.

The people at John’s Automotive are the nicest and most knowledgeable staff I have ever dealt with. It is always a pleasure knowing I can trust their service,

Honest and friendly.

I brought in my car, knowing it was barely running. I had resolved that if I had to spend over a certain amount on repairs, I would just junk it. They gave the car a very thorough inspection, pictures included to explain the issues they found. When I decided I'd rather junk the car, they worked with me and even helped get the car towed. Every step of the way, they were unfailingly polite and helpful. As long as I'm in San Diego, this is the only place I'll go.

Prompt & efficient smog check service.

Dawn is amazing, helpful, and smart. My car was fixed before I could find a ride! Would recommend Johns Automotive Care to everyone.

Very professional and efficient!

I brought my 2004 Acura TSX in for an alignment as the vehicle was beginning to pull to the left. The mechanic started work at the scheduled appointment time, and was finished in about an hour and 15 minutes. On the way home, as soon as I began to drive on the freeway, I noticed a pull to right more pronounced than the one to the left I originally went in with. I turned around and went back. They got right on the problem, rechecking, then tweaking the adjustments, only to find it still pulled to the right. After some additional investigations of the suspension system, all that could be found was that the two front tires, both relatively new and purchased at the same time, had worn differently by a significant amount. It was suggested we switch the two tires ( they are not unidirectional) to see if there would be a change. There was, with the car now pulling to the left again, but about the same or a little less than originally. So, John’s Auto spent an additional amount of time (about an hour and three quarters) seeking to solve the problem, which they did. In essence my answer, if I can’t abide the minor pull, is to get a new set of tires. The entire staff of John’s Auto is very courteous, and their excellent COVID 19 protocols, still fully in place, are top notch. And they could not have been more forthcoming in addressing the problem.

Efficient, courteous and professional. They diagnosed and fixed my car's weird problem within hours. The customer service at John's Automotive is top notch. And they don't charge you dealership service center prices.

I literally only take my car to this shop. I’m a mid 20s female who doesn’t know much about cars ... and always feel like I might get ripped off.. but John’s automotive doesn’t make me feel like that at all. They are so friendly, so informative, so knowledgeable, and I don’t ever feel like I’m overpaying or feel “ripped off.” They really care about their customers and remember them! I had to come in to do an alignment one month, another month I was concerned about a noise in the back, and this month- a smog test (I have a great car, I’m just a paranoid girl who doesn’t want to trade this in anytime soon) and they really care about my car and tell me upfront what they would do if they were in my shoes. I 10/10 recommend them- shoutout to Justin for giving my puppy treats every time we come in!