Jeff and I had the opportunity to spend two days in Death Valley. We wanted to visit someplace different. It fit the bill for sure -- rattlesnakes, no water and long stretches with no sightings of other human beings. We read up on the do’s and don’ts of hiking in Death Valley National Park. Having your vehicle well maintained and your fuel tank full was strongly recommended. Did I mention there is no cell service? GPS also doesn’t work well, if at all. I realized how much we rely on our technology. We had planned ahead and had maps. Well, we actually took pictures of the map with our phones. We made sure our phones were charged at all times, but they were really only useful for the maps and for taking pictures. We couldn’t even Google the snake we saw and couldn’t identify! We had a rental car and were completely at the mercy of whoever maintains the vehicles. That is an unusual feeling for both of us, but also a good reminder of how dependent our customers are on our technicians’ skil ... read more