Posted on 3/1/2014
Kevin, our go-to I.T. person is also a customer. He called because he was having immediate car issues. A while ago, I was having immediate I.T. issues and called Kevin. He had his young son Paul with him but came to the shop to fix the problem. I gladly entertained Paul while Kevin worked to diagnose and fix our computer issue. Kevin’s vehicle was towed in to be diagnosed and repaired. Paul, in the meantime, was worried about his Dad’s car. Kevin told him it was at Miss Debbie’s shop to be looked at. Kevin later told me that Paul said, “Miss Debbie will fix your car.” He had every confidence the vehicle was in good hands with Miss Debbie. While I love the fact that Paul believes I have the ability to fix cars, I do not. We are lucky to have a gifted and well-trained staff. They are the ones that diagnose, repair and maintain all of our customer’s vehicles. I work on the business and customer service side and understand a lot about automotive repairs but I’m not a technician…..at all. R ... read more