During the course of our day, we have many people in and out of our office. Customers, vendors, and salespeople are constantly walking in and out. There is research that shows that when you smile at someone, you’re not only making an impression on them but yourself as well. Smiling lowers stress and some research even suggests that you can improve your own mood just by smiling. We have a vendor that comes every day who is always smiling. When you ask him how he’s doing, he says, “I am peaceful.” Everything in his day has not gone perfectly as planned but he still smiles and says, “I am peaceful.” I am not always peaceful and he laughed when I mentioned that to him one day. His response was, “You woke up this morning and got out of bed. For that, you should be thankful.” He was right. On any given day, our computers may start acting up, parts didn’t arrive, frustration builds, the Internet is slow etc. Someone has a car that is towed in because it unexpectedly broke down, and it usually ... read more