Same Great Service at All Locations!

Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 5:00 PM

La Mesa Location

(619) 403-9426

7447 University Ave, La Mesa, CA 91942

Mon - Fri: 7:00 AM - 6:00 PM

Sat & Sun: Closed

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El Cajon Location

(619) 404-5645

10813 Airport Dr., El Cajon, CA 92020

Mon - Fri: 7:00 AM - 6:00 PM

Sat & Sun: Closed

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Category Archives: What Customers Should Know

The Red Menace (How to Deal with Rust)

Rust.  It's worse if you drive in places that use salt on the roads in winter, or if you spend time driving near a body of salt water.  But any vehicle has to deal with rust after years on the road.  And it's not just that rust can eat away your vehicle's body and fenders.  It can be a real problem around your suspension, drivetrain or any place where there's metal. Rust takes its time.  You don't see it until it's already done its dirty work.  It can wreak havoc with your electrical system.  Sure, vehicle manufacturers do their best to keep it to a minimum, but especially with road treatments like brine around, their task is a difficult one. The one spot everyone notices is in the paint.  You see a little bubbling under the once-smooth surface.  By the time it bubbles, it's well involved in rotting away that spot of your vehicle.  You wouldn't believe how just a little thing can start the process on its way.  A stone chips the pai ... read more

Getting Off to a Running Start (Starter Replacement)

When you start your vehicle’s engine, there’s another motor that makes that whole process possible.  It’s called the starter, and it’s a small electric motor that gets your vehicle running.   As you can imagine, it’s quite a chore for a little electric motor to turn over the big engine that powers your vehicle.  And after hundreds of successful starting missions, after a while, it will start to give out. You’ll know the starter is starting to give up the ghost when it turns too slowly or sometimes doesn’t do anything when you turn on the ignition.  Maybe it makes funny noises like grinding when you try to start your vehicle or maybe there’s just a click. Those are all reasons to get your vehicle over to us so we can see what’s going on.  A technician will make sure the problem is the starter and not in the battery, a switch, or other electrical component or connections.  If all of those are ruled out, y ... read more

In a Fog (Fogged Windows in Cold Weather)

It's bad enough in cold weather when ice and snow block your visibility.  Add to that fog on the inside of your windows and you could be driving blind.  So here are a few tips on how to keep your windows from fogging up when there's a chill in the air. You probably know fog is really condensation, when moist, warm air meets a cold surface and turns to liquid.  If your windshield fogs up, you probably turn on your windshield defroster. Most defrosters blow heated air on the windshield glass to warm it up so it won't condense the moisture.  Many also turn on the air conditioning to reduce the moisture.  That same strategy can work on the rest of the windows.  First, turn up your heater's temperature setting.  The hotter the air, the more moisture it will hold.  Also, turn off the "recirculating" setting since you want all outside air to come in. Then switch on the air conditioning.  It will remove the moisture from the outside  air that i ... read more

Go With the Flow (MAF Sensor Replacement)

A driver brought her vehicle into the shop the other day and told us how she was getting lousy fuel economy and that the engine was running rough.  Plus, the Check Engine light was on.  Our technician checked the code the engine had generated (why the Check Engine light was on) and found the problem.  It was a faulty Mass Air Flow sensor, MAF sensor for short. This MAF sensor is an important part of your vehicle.  What it does is calculate the amount of air going into your engine.  As you may know, air is taken into your engine where it's mixed with fuel.  Then, the spark plugs fire, that explosive fuel/air mixture detonates, and all these sequential explosions together provide the power to get your vehicle moving down the road.  It makes sense that if the MAF sensor isn't sending the engine's computers the correct information on the amount of air going in the engine, the fuel/air mixture isn't going to be right. It will either too rich (too much gaso ... read more

Beware of Potholes! (Avoiding Pothole Damage)

You may live in a region where roads become pockmarked with craters known better as potholes.  They're caused by moisture seeping through a compromised road surface that can freeze, expand and literally punch holes in the road.  And when your vehicle hits one of those holes that's big enough, the impact can flatten a tire, bend a wheel or tear apart a suspension component.  To minimize pothole damage, leave enough room between you and the vehicle in front of you so you can see the road surface and any upcoming potholes.  That way you'll have time to slow down and steer around them.  Also, if you see what looks like a puddle of water, it may be hiding a pothole underneath, so treat it as if was a pothole. If you keep your tires inflated to the manufacturer's specifications, they're more likely to withstand hard impacts.  And the slower you're going when you hit a pothole, the less likely you are to break something.   But if you do find you've hit ... read more

Poor Reflections (Door Mirror Problems)

Mirror, mirror on the door, why is my vision there so poor? Well, you could have a broken outside rearview mirror that's disabled your blind spot vision there and endangering your ability to see some of the traffic around you.  Outside rearview (or door) mirrors are important safety devices that are thoughtfully designed to help drivers see.  And there are a variety of ways those door mirrors can develop problems. One is when the glass is broken in them.  Sometimes it's caused by an accident or vandalism.  But without your ability to see in that mirror, you could be driving blind, unable to see drivers approaching from the rear in adjacent lanes.  Sometimes it's as simple as having the glass replaced.  You'll greatly enhance your safety if you do. Then there's the door mirror that you can't adjust.  First, let's look at a common scenario in later models, the power mirror.  They're great when they're working, awful when they're not.  Sometime ... read more

Muffler: Victim of Winter (Muffler Repair)

So you almost got through the winter until, one day, your muffler started sounding like a dragster, loud and obnoxious.  It's not surprising.  All that road salt and brine can cause rust to punch holes in a muffler, and that should raise a big, red warning flag about the safety of your vehicle. One big concern is carbon monoxide, a poisonous gas that can drift into your cabin if your muffler is leaking. You've probably heard about people whose home furnaces have leaked carbon monoxide and overcome families inside.  Carbon monoxide can first cause you to feel dizzy and nauseous.  It can even render you  unconscious—even kill you.  So if your vehicle's muffler is leaking that gas, well, it's nothing to mess around with. Oh, and how about that noise? You may get a ticket since many municipalities have laws against noisy exhausts.  Your muffler may be making a clunking or rattling sound when the engine's running or it may be spewing thick exhaust sm ... read more

Do you have a Clue (Get the Most Out of a Service Visit)

When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good.  That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair. Experts say what will help the service advisor most is for you to bring in some well-organized descriptions about your vehicle's issues.  You might even want to write them down so you don't forget.  Is there an unusual smell?  What does it smell like?  Does the problem happen first thing after starting out? If there's an odd sound you hear, is it dependent on speed?  Does it change when you turn a corner?   Keep your expectations realistic.  Some conditions may take a long time to diagnose and repair.  If you go thinking you'll be in and out in no time, you might be disappointed when you're told there are other customers ahead of you and you may have to come b ... read more

That Vexing Vapor Venting (Vapor Coming out of Vents)

You may have noticed sometimes on a hot and humid day, vapor will come out of your vehicle's vents when you have the air conditioning on.  Is that something to be concerned about? Well, it depends. Sometimes that steam or vapor can be caused by water accumulating in the vent system after it has condensed.  And sometimes water can pool at the bottom of a vent.  When you turn on the blower mower, the air hits the water and may create steam or vapor that you can see in the cabin. One thing to check is if that vapor smells like anything.  If it doesn't, that's a good sign. You may be able to run the fan for a while and the issue may just go away when things dry out.  But moisture collecting in the ventilation hoses in a hot vehicle may be a breeding ground for mold, and that can have health consequences. There's another possibility. Ventilation systems often have drains to get rid of any accumulated water, and debris can sometimes clog them.  A technician can ... read more

The Third Brake Light (Third Brake Light Service)

So you thought you only had two brake lights.  Look again and you'll see one in the center at a higher level than the two on either side of the vehicle.  They're sometimes in the inside of the vehicle behind the back window, or they could be in the deck lid, on the roof or on the spare wheel carrier, But why is that third brake on your vehicle? Experts say it helps prevent rear end collisions. Tests done by installing the third brake light in taxis and fleet vehicles showed fewer rear end crashes in the ones that had the extra light. The third brake light was mandated in new passenger cars in 1986 in the US and Canada.  The requirement was added to new light trucks and vans in 1994. Sometimes it's difficult to know if your third brake light is even working.  Many vehicles have bulb warning systems that alert you to non-functional bulbs, but not all do. Your vehicle service facility will often check to see if all your turn signals, taillights and headlights are worki ... read more

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