It's bad enough when you mistakenly leave a window open in your vehicle on a rainy day and you find your carpet soaked.  But what in the world is going on when your windows are closed tight, not leaking and you STILL wind up with wet carpet? The answer could be something you might not even know your vehicle has. And the answer is? Drains. And those drains can get clogged.  Yes, your vehicle has several drains with tubes or hoses attached to them that you really never see.  There are some in and around the hood that channel rainwater down to the ground.  There are some that take condensation from the air conditioner and allow it to flow outside.  And if your vehicle has a retractable sunroof or moon roof, there are small drains at each corner that connect to tubes that go through the vehicle body down to an exit near the ground.  Considering all the leaves, dirt, dust and other debris your vehicle encounters on a daily basis, it's not surprising that these ... read more

Who thinks about their fuel gauge?  You probably don't… until it doesn't work any more.  Then you have to guess how much fuel is in your tank, and that's no way to live life on the road.  Fuel gauges, like every other part in your vehicle, can fail.  And when yours stops working, you will probably want to head over to your service facility soon, because no one relishes running out of fuel. The fuel gauge system is much more than just the gauge you can see on your instrument panel. Most systems have a float inside the fuel tank that goes up and down depending on the fuel level.  It's called the fuel sending unit, and it sends an electrical signal to the gauge (on the dash) telling it to display how much fuel is left in the tank.  So, what could go wrong?  Well, a few things.  For one thing, corrosion from bad fuel can cause it to stick and it won't move up and down any more.  So you could fill up your tank and the gauge would still rea ... read more

If you drive a vehicle with a gasoline engine, thank the spark plugs for igniting the gasoline/air mixture in each cylinder that keeps your vehicle traveling smoothly down the road every day.  Your spark plugs work hard, firing thousands of times in a well-choreographed order, and you usually don't pay much attention to them until one of them stops working the way it should. Signs that spark plugs are wearing out include: Engine runs more roughly than it did Vehicle doesn't start as easily as it used to Vehicle hesitates when you press on the accelerator Your fuel economy has gotten worse When a spark plug stops working altogether, you will find your engine has likely lost a lot of its power and isn't running smoothly.  Your Check Engine light may  come on.  Then it's time to head to come to our service center to have it diagnosed. If your plugs need to be replaced, they're usually done all at the same time. And if your vehicle has spark plug wires, experts recomm ... read more

You may have noticed your vehicle going through lean times.  By that, we mean it's literally leaning to one side.  When you notice that, you should get it checked out at your service facility soon because you could have a serious problem. Many things can cause a vehicle to lean.  You may have problems with your struts, shocks or springs.  They all work in tandem to make your ride more comfortable.  The struts bear the weight of the vehicle's body, the shock absorbers employ a piston that keeps your tires in contact with the road and controls movement of the vehicle's body.  Springs also absorb impacts from uneven road surfaces. If these components get stuck, either too high or too low, they cause your vehicle to lean.  That's because that side of the vehicle isn't at the height it is designed to be.  A technician will determine where the problem is.  Outside elements such as moisture plus hard knocks to these components can weaken them, even ... read more

For drivers, S stands for safety.  And there are three other words that start with S that are all equally important: starting, stopping and steering. For your vehicle to be at its safest, all three functions must be in top shape.  Steering is one of those things we take for granted.  After all, you turn the wheel and your vehicle changes direction. But sometimes you might notice your steering is a little off.  Maybe you've noticed you turn your wheel slightly and your vehicle doesn't turn. You may feel a little vibration in the wheel that increases when you go faster.  You may hear a little squeak from the wheels when you steer and you may notice your tires aren't wearing evenly. These are signs that your tie rod ends may be failing. Tie rod ends help connect your vehicle's steering mechanism to the wheels.  They can wear out after you've hit one too many potholes or just from constant use.  They can cause sloppy steering and loose handling, and they ... read more

Changing your oil regularly is one of the most important things you can do to keep your vehicle running well.  And knowing the right type of oil to use is also very important.  Engine oil is classified by weight, but it doesn't refer to how much the oil would weigh if you put it on a scale.  It refers to viscosity, or how easily the oil flows through the engine.  Most engines operate normally at around 210°F/99°C.  The viscosity, or weight, is assigned a number by how well it flows at that temperature.  The lower the number, the more freely it flows.  Most vehicle engines use what's called a multigrade oil which behaves differently in different temperatures. Multigrade oils have a "W" in their viscosity number that you may have seen on a bottle of oil, something like 5W30.  The W stands for winter and shows how freely it flows in colder temperatures. That means a 5W30 oil will behave like a 5 weight oil in lower temperatures (less viscous ... read more

After months of postponing travel far away from home, a lot of us can't wait to hit the road and scream "Road Trip!" again.  But how long has it been since the vehicle you're planning on taking has had a thorough inspection? And is it roadworthy for several days on the highway? Time to schedule a professional trip inspection in our service center.  When it comes to long trips, before you go, make sure you can stop.  We can perform a break inspection.  Our technician will visually inspect your brakes for wear and how much life is left in the brake pads and rotors.  They'll also check your brake lines and fluids for fitness and fill. If it's going to be a long trip, it's important that your engine stays lubricated.  The technician will see when the last time you had an oil change, check the levels and inspect the system for leaks.  If you are close to needing an oil change, it's best to have it done before the trip because no one wants to interrupt a va ... read more

If someone tells you to put the brakes on something, you know it means stop.  And stopping is one of the most important safety maneuvers you can do in any vehicle.  That means your brakes have to work properly.  Let's face it.  You stop dozens of times every time you drive.  And over time, that takes its toll on your brakes.  Friction is what stops your vehicle.  Most newer vehicles have disc brakes, and the parts that wear out the fastest are those that rub against each other every time you stop, the rotors and the pads. The rotors are discs that rotate with the wheels, and the pads are removable surfaces that make contact with the rotors to slow or stop your vehicle.  Bits of both wear off each time you stop, and when enough of either (or both) lose too much material, your brakes become unable to safely slow or stop your vehicle.  The pads usually are the parts that wear out first.  Signs that your brakes might be getting worn are: Y ... read more

Your vehicle may be wearing boots right now and you might not even know it.  They're called ball joint boots.  They're actually protective, flexible things that protect parts of your suspension (called ball joints) from all the hazards the road can fling at them.  If one of those ball joint boots fails and you don't get it replaced, the ball joints themselves could wind up failing, a repair that can be even more expensive.  Ball joint boots not only keep things like rocks, salt, water and dirt out of your ball joints, they also help the ball joints keep their lubrication inside and working properly.  To do that, the boots have to be made of a flexible material, sometimes rubber, sometimes a synthetic.  They do take a beating, exposed to temperature extremes and debris, and eventually they can tear or crack just because of their age.  Unless someone is keeping an eye on your ball joint boots, you may never know there's a problem.  That's why when ... read more

One of the most important things you can do to keep your vehicle running safely is to make sure your tires are properly inflated.  If one or more is vastly over- or underinflated, that has the potential to cause major handling problems and may result in a dangerous accident. All vehicles in recent years are equipped with Tire Pressure Monitoring Systems, or TPMS.  One system uses small sensors in the tires that continually check the pressure in each tire.  That sensor sends a signal to computers in your vehicle which turns on an instrument panel light warning of low pressure when at least one is very low. Or it may update a numeric reading on your instrument panel which gives you an approximation of how many PSI (pounds per square inch) of air is in each tire.  Another system works with your antilock brake system to measure the size of your vehicle’s tires.  When one wheel is going faster than another, it will spin faster. A computer sees that and alerts ... read more