Ever wonder how all-wheel-drive or 4-wheel-drive vehicles get the power from the engine to the front and rear wheels? The magic happens in what's called a transfer case.  In some all-wheel-drive vehicles, it's sometime called a power take-off unit, or PTU. Inside the transfer case is a set of gears.  And to keep those gears meshing smoothly, they have to be lubricated and kept cool.  What does that is called transfer case fluid. Depending on your vehicle's type of transfer case, it is filled with either an automatic transmission fluid, a gear oil that's a bit thicker or transfer case fluid designed to be use for your transfer case. As happens with all lubricating fluids, the transfer case fluid has things in it that break down the older they get.  They have corrosion inhibitors, detergents and anti-foaming agents that keep the lubricant from getting air bubbles in it. Transfer cases don't have filters in them to clean out impurities. If you don't have your transfer ... read more

No matter what the temperature is outside, it's important for your vehicle's engine to remain cool, calm, and collected.  Well, cool, anyway. If your vehicle has a gasoline engine, it's powered by a bunch of explosions involving spark plugs, pistons, gasoline, and air.  And the by-product of all those things working together? HEAT. There's a whole cooling system to keep everything at a tolerable temperature for your engine's parts, and a key part of that is the water pump.  Technically, it's pumping more than water. It should actually be called the "coolant" pump since the liquid that circulates through the system is a mixture of water and coolant.  Basically, the water pump keeps this coolant moving through your engine, where it picks up the engine heat, and then is pumped into the radiator where it gets rid of that heat.  When a water pump fails, the engine heat can build up.  When you get a warning light on the dash (either a gauge or a light) that show ... read more

If someone asked you what gas made up the largest portion of the atmosphere, what would you guess? Well, it's not oxygen; it only makes up 20.9 percent.  But since we're talking about oxygen, you should know that your vehicle uses oxygen sensors to make sure your engine is running the way it should. The oxygen sensors measure how much oxygen is in your exhaust.  If there's too much, it means there's a problem with the mixture of fuel and air.  The sensor sends signals to computers in your engine and adjusts the mixture so it maximizes performance and efficiency.  It does this constantly.  Many vehicles have multiple oxygen sensors.  Some have one close to the engine, another close to the muffler.  Two measurements are better than one since they allow readings to be more accurate.  You may have a vehicle with a dual exhaust, so you'd have twice as many oxygen sensors. Your oxygen sensors can fail.  One thing that can damage them is contaminat ... read more

You're heading down the road and you notice your vehicle is sputtering, like it's running out of gas.  But the gauge show's it's still got a quarter of a tank.  So what gives? It could be that your fuel pump is failing, meaning your engine is not getting enough gas to run properly.  While fuel pumps are built to last a long time, sometimes they fail.  Other symptoms you may have a bad fuel pump include your vehicle stalling and then refusing to start again, the engine overheating or a hum or whirr coming from around the gas tank.  Or, your Check Engine light may come on. Most fuel pumps are in the gas tank. They have a small electric motor in them.   When you bring your vehicle to our service center, a technician will run tests to confirm the fuel pump is getting power to it but has failed.  Some vehicles have an access panel so the fuel pump can be removed and replaced.  But in some vehicles that don't have that access panel, the technician ... read more

Know anyone who doesn't love a power seat in an SUV, a car, truck or van? They're convenient and precise in their adjustments.  But when they break, oh, what a pain.  Not only is it inconvenient, it may leave your seat position too close to the steering wheel or too far from the pedals.  This is a must-fix problem. There are many things that cause a power seat to fail: Seat controls.  These are either at the side of the seat or in the door.  Both are places that can be exposed to moisture or other contaminants.  When the controls stop working, they usually need to be replaced. Seat motor.  Electric motors are what make a power seat move, and sometimes they fail.  Sometimes they just get worked to death and die of old age.  Replacement is the most common remedy. Fuses. A power seat is, after all, powered by electricity and all vehicle power systems have fuses to protect them.  A technician can determine which fuse may have blown and rep ... read more

If you notice that your headlights are flickering at night, that's something to pay attention to. While there could be many different things that could cause that problem, one possibility is your vehicle's alternator. The alternator takes mechanical energy from the engine and turns it into electricity, in essence a generator.  The current it makes charges the battery and supplies power to the vehicle's electrical systems.  An alternator is made up of several different parts: a pulley, magnets, coil wires, brushes and a voltage regulator.  While your vehicle is running, these parts get a good workout and, after time, they begin to wear out. Other symptoms of a failing alternator include your vehicle's lights dimming, the power windows going up and down more slowly than they used to, your power seats not moving quite as fast as before.  Another sign of a worn out alternator is engine stalling.  Vehicles with fuel injection require a certain amount of power, and w ... read more

It's happened to all of us.  We're driving down a highway at night and over a crest appears a car with its high beams blazing.  You are momentarily blinded, hoping the other driver will switch them to their low beam setting and restore your vision. Not only do we not appreciate being blinded, face it; we don’t want to be that other driver, either.  You know, the one who forgets to turn down their high beams. Why do we want high beams in the first place? They can improve safety when used correctly, giving drivers more reaction time since they can see farther down the road.  But research has found many drivers either don't use them or, when they do, they frequently forget to switch to low beams.  Enter the automatic high-beam dimmer. The quest for the perfect one began back in the 1950s, General Motors invented something it called the "Autronic Eye." It was a phototube which sat on the dashboard and turned down your beams when it saw other headlights.  ... read more

Your vehicle is loaded with electrical devices. Computerized components are everywhere, so good electrical connections are important.  Those begin with your vehicle's battery, so it's important that its connections are in top shape. Ever had a flashlight that didn't work, took out the old batteries to replace them and noticed the old batteries were all corroded? The same thing can happen to your vehicle's battery.  The battery type used in most vehicles is a lead-acid, which can be very corrosive.  Corrosion can build up around your battery's terminals that can prevent the electrical connection from being as solid as it needs to be.  You may have even seen discoloration around your battery's terminals if you look under the hood, a sign of corrosion. Or you might notice visible signs of fraying or loose battery cables. All of your vehicle's components are affected by vibrations from the engine and road surface imperfections, and the battery cables take a lot of jostl ... read more

It's chilly outside. You flip on that switch that looks like a picture of a seat with little heat waves rising from it.  You expect soon you'll feel that warmth but… wait! It's not getting warmer.  Oh no, what's wrong with my seat heater? There could be lots of reasons it's not working, and it could be as simple as a fuse or as major as the heating element itself.  But it's something to leave to a pro to diagnose and repair. Let's say it turns out to be a blown fuse.  Simply replacing the fuse may not fix it because there was a reason the fuse blew in the first place.  It's possible the on-off switch has worn out or corroded.  Perhaps the wiring connection isn't completing the circuit (could be corroded or full of dirt) or the voltage reaching the heating element isn't correct.  There's a little sensor that keeps track of the seat heater's temperature called the thermistor.  When the seat is hot enough, it will stop the juice from heating ... read more

The pungent smell of rotten eggs can send people running for the hills.  So when that odor is inside your vehicle, yikes!  Yolks!  The good news is that a trained service technician can search the source of that smell and stanch the stench… that comes from another words that begins with S.  Sulfur. Fuel contains small amounts of hydrogen sulfide, but they're enough to stink up a vehicle when it's not properly burned.  You may know that the smell of rotten eggs can often be a sign of a catalytic converter that isn't working the way it should.  That could be due to age, damage or an abundance of oil that's clogging it up.  If a sensor in charge of managing the fuel has failed, the engine can run with too rich of a fuel mixture.  That can overload the catalytic converter and allow some of the byproducts to escape without interruption from the chemical reaction that is supposed to prevent them from going out the tailpipe. There's another possi ... read more